This page explains how quotes, contracts, payments and refunds work with Wiztec LLC, a licensed California contractor (CSLB #1149874 (C-7)). The written contract for your project always controls. If anything here differs from your contract, the contract applies.
Quotes and site walks
Site walks and quotes are free and don’t obligate you to anything. After the site walk we send a written proposal listing the scope of work, equipment and price.
Contracts
Work begins after you sign a written contract. It sets out the scope, equipment, price, payment schedule, start and completion timing, and warranty terms. Changes to the scope are made through a written change order that you approve before the extra work is done.
Payments and deposits
Your contract lists the payment schedule, including any deposit. For home improvement contracts, deposits and progress payments follow California contractor law. We don’t take payment through this website.
Cancellations
Where California law gives you a right to cancel (for example, certain home improvement contracts), your contract includes the required notice explaining how and when you can cancel. To cancel, follow the instructions in that notice or contact us using the details below.
Refunds
- If you cancel within a legal cancellation period, we refund payments as the law requires.
- After that, refunds depend on the work already completed and the equipment already ordered for your project. We review each request and explain the amount in writing.
Equipment
Equipment returns and exchanges follow the manufacturer’s and supplier’s policies. If an item can’t be returned once ordered, we’ll tell you before ordering it.
Warranty
Manufacturer warranties apply to the equipment we install. The warranty on our workmanship is stated in your contract. If something isn’t working, contact us and we’ll make it right under those terms.
Questions
Call or text (415) 349-0936 or (650) 910-2400 or email info@wiztecusa.com.