This policy explains what information Wiztec LLC (“Wiztec”, “we”) collects through wiztecusa.com, how we use it, and the choices you have. We only collect what we need to answer your request and run our business.
Information you give us
- Quote form: your name, phone number, email address, city and the service you need, plus optional notes about your project.
- Contact form: your name, email address, optional phone number, and your message.
- Calls, texts and emails: whatever you choose to share when you contact us directly.
Information collected automatically
- When you send a form, we record the page you sent it from, the website that referred you, and any campaign tags in the link (for example, whether you came from our Google Business Profile or Yelp). This tells us which pages help people find us.
- Your IP address, used to block spam and limit repeated submissions.
- Standard server logs kept by our hosting provider for security and troubleshooting.
We don’t use advertising cookies or sell ad space. The site stores a small amount of information in your browser’s session storage (for example, the campaign that brought you to the site) for the length of your visit.
How we use it
- To respond to you, prepare quotes, and schedule site walks and installations.
- To provide service and support for systems we install.
- To understand which pages and sources bring in requests, so we can improve the site.
- To protect the site from spam and abuse, and to meet legal and accounting obligations.
Who we share it with
We don’t sell your personal information, and we don’t share it for cross-context behavioral advertising. We use a small number of service providers to operate the business, and they may process your information on our behalf:
- Google Workspace: email, and the spreadsheet where form submissions are kept.
- Hostinger: website hosting.
We may also disclose information if required by law, or to protect our rights, customers or the public.
How long we keep it
We keep inquiry and project information for as long as needed to respond, complete and support your project, and to keep required business records. You can ask us to delete your information at any time (see below).
Your privacy rights
California residents may request to know what personal information we hold about them, to correct it, or to delete it, and to opt out of any sale or sharing (we don’t sell or share it). We won’t treat you differently for making a request. To make one, email info@wiztecusa.com or call (415) 349-0936 or (650) 910-2400. We may need to verify your identity before acting on it.
Text messages
If you text us, or give us your number on a form, we may call or text you about your request or project from our business messaging system. We use your number only for that. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
We don’t share your phone number or text-message consent with third parties for marketing.
Children
This site is meant for adults arranging services. We don’t knowingly collect information from children under 16.
Security
We use reasonable safeguards, including encrypted connections, restricted access to lead records and spam protection. No method of transmission or storage is completely secure.
Changes
If we change this policy, we’ll update it on this page and change the date above.
Contact
Wiztec LLC
San Jose, CA
(415) 349-0936 or (650) 910-2400 · info@wiztecusa.com